Overview
Our refund and returns policy lasts 3 days.
If 3 days have passed since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Some types of goods are exempt from being returned, such as perishable items or hygiene-related products.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
If approved, your refund will be processed through your original payment method within a few days.
Late or missing refunds:
- First check your bank account again.
- Then contact your bank or payment provider.
- If you still haven’t received your refund, contact us at sa.amman@yahoo.com or call 0799539649.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange, please contact us at sa.amman@yahoo.com or call 0799539649.
Shipping returns
To return your product, please contact us first at sa.amman@yahoo.com or 0799539649 for instructions.
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
Need help?
For any questions related to refunds and returns, contact us at:
📧 sa.amman@yahoo.com
📞 0799539649